概要

• 給与

  20,000,000 VND ~ 27,000,000 VND

• 業界

  Machinery/Heavy Machine, Trading(Machinery), Manufacturing(Machinery)

• 仕事内容

  - Support End-User to troubleshoot defection (Windows OS, Office 365, mobile devices, computer networks, ...), record and resolve issues from end-users through the ticket system.
  - Remote support: Aid users remotely though phone, chat, or remote desktop tools.
  - Set up & Maintain IT equipment for users (Desktops, Laptops, Printers, Projectors, Video Conference, Network Devices, Cable, Access Control, Face ID,...)
  - Training: Provide training and guidance to users on using IT resources effectively.
  - Manage IT Asset: Manage IT vendor; ensure IT asset and services readiness on employee onboarding day and revoking system access and services during offboarding;
  - Manage Network system - server: Maintain stable operation, network connection, software inside and outside the office.
  - Security: Assist in ensuring the security of IT systems, data and comply with IT and information security policies and procedures.
  - Plan, research, and develop new IT services and solutions to enhance business efficiency.
  - Collaborate with the Headquarters (in Japan) on global IT projects and initiatives.