Revenue & Reservation ManagerID:22757
37,600,000 VND ~ 37,600,000 VNDDist 1Hơn 3 tháng trước hoặc lâu hơnTổng quan
Mức lương
37,600,000 VND ~ 37,600,000 VND
Ngành
Hospitality/Tourism&Leisure
Mô tả công việc
<Detail>
■Revenue
- Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations.
- Analysis, strategy adjustments and reporting.
- Perform competitive benchmark studies and follow market trends.
- Create and develop pricing strategies.
- Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
- Ensure all related systems are configured correctly, validated and working to full capacity.
- Oversee and audit the standards and operations of the reservations department.
- Manage and evaluate delivery partner performance and contract rate (OTAs, FIT, tour operators, companies, groups, etc.).
■Reservation
- Aim to acquire guests by making full use of the latest reservation system.
- Advise guests who may be choosing from a variety of hotel options.
- Make reservations for guests based on their various requirements and budgetary allowances.
- Check the availability of accommodation or transportation on the guests’ desired travel dates.
- Process payments and send confirmation details to guests.
- Sort out any issues that may arise during reservation process.
- Ensure website booking process is maintained up-to-date and functional.
- Answer any questions guests might have about the reservation process.
- Up-sell, when appropriate, by informing guests of additional services or special packages, such as upgraded accommodations.
- Provide support to guests who may need to amend or cancel a reservation.
Trình độ
Yêu cầu
<Must>
- Diploma in Business Administration, Marketing, Hotel Management.
- At least 3 years experience of Reservation and Revenue roll.
- Working experience in Foreign Hotel or Foreign Service Apartment
- Language skills: English - upper intermediate level
Good knowledge of technical and managerial applications of Revenue Management System and the utilization.
- Good knowledge of total hotel revenue management concept and processes.
- Ability to interpret market data and apply to sales strategy.
- Ability to use standard software applications, complex spreadsheet software, analytical tools and hotel systems.
- Good working knowledge of MS Excel, Word, PowerPointTiếng Anh
Upper-Intermediate Level
Ngôn ngữ khác
None
Thông tin bổ sung
Phúc lợi
- Social Insurance
- Bonus
- Salary review
- Other allowance will be discuss in the interview.Giờ làm việc
8:00 ~ 17:00
Ngày nghỉ
Sat, Sun and National Holiday
Hạng mục công việc
Vui lòng đăng nhập.