【Posting Closed】 Customer Service cum InterpreterID:24545
This position is no longer available.
12,000,000 VND ~ 13,000,000 VNDBinh Duongabout 2 months agoOverview
Salary
12,000,000 VND ~ 13,000,000 VND
Industry
Manufacturing(Other)
Job Description
【Job Summary】
- Responsible for customer service and interpreter activities
【Job description】(details)
- Receive and handle customer inquiries and complaints via phone, email, and other communication channels.
- Assist customers in using the company's products/services, and answering related questions.
- Interpret meetings, seminars, and documents from Japanese to Vietnamese and vice versa.
- Provide information and consult customers about products/services in Japanese.
- Collaborate with other departments to ensure quick and effective resolution of customer issues.
- Record and follow up on customer feedback to improve service quality.
- Perform other tasks as assigned by the manager.
【Company/Job Attraction】
- Opportunity to learn and improve Japanese skills with international standards.
- Training by the company for freshers
- Full benefits package
Qualifications
Requirement
<MUST>
- Graduated from College majoring in any major
- Proficiency in Japanese (N3 advance level or higher)
- Candidates without experience are welcome & training will be provided
<Skills>
- Good communication and listening skills
- Proficient in using office software (Word, Excel, PowerPoint)
<Prefer>
- Priority is given to candidates with experience
- Customer service/ Interpreter experienceEnglish Level
Doesn’t matter
Other Language
None
Additional Information
Benefit
- Social/ Health Insurance according to Law
- Bonus/ Salary review: once per year
- 13th month salary and internal company benefits (e.g. hospitality, annual travel,..)
- Commission/Incentive based on performance and company regulationWorking Hour
7:30 ~ 16:30
Holiday
Sun and National Holiday
Job Function