IT Support EngineerID:24803

15,000,000 VND ~ 25,000,000 VNDDist 321 days ago

Overview

  • Salary

    15,000,000 VND ~ 25,000,000 VND

  • Industry

    Manufacturing(Computer/Telecommunication), Manufacturing(Machinery)

  • Job Description

    【Job Summary】
    - Responsible for supporting on tasks in Datacenter such as web server, Windows/Linux based servers, network devices, Virtual platform and many other application server and activities which help our IT system can be operated smoothly

    【Job description】(details)
    - Act as point of contact to receive request from user or other department related business to support in timely manner and ensuring services are available and reliable to meet business expectation.
    - Maintain hardware, software and support other activities such as upgrade hardware, server setup and component configuration, connectivity problems..etc
    - Manages work request by user and follow-up promptly
    - Working closely with other teams eg: ERP(SAP), Development , Solution Team, Data Center… and Business Unit to ensure issues and requests are addressed timely.
    - Assist business users in gathering requirement and preparation of Change Request application.
    - Automation maintenance tasks
    - Support project inside corporation.
    - Update system documentation and training documents/user manual
    - Provide training to users or junior members in team

    【Company/Job Attraction】
    - Opportunity to learn and improve your skill with international standards.
    - Professional, dynamic working environment
    - Good benefits package
    - The opportunity to work in a large corporation, nice background for future career path

Qualifications

  • Requirement

    <MUST>
    - Graduated from University
    - Good communication in Japanese (from N2 Advanced level)
    - At least 1 year experience as IT support
    - Experience in Server OS such as Window/ Linux(Unix)
    - Experience in implementation, operation related to infrastructure such as Network/Server

    <PREFER>
    - More than 3 years IT support experience is plus
    - English TOEIC above 550 is plus
    - Knowledges or experience with virtual infrastructure such as VMware, Openstack, Kubernetes, Ceph
    - Knowledges or experience with operation tools such as Abbix, JP1, Hinemos
    - Knowledges or experience with automation operation such as Ansible, Terraform
    - Knowledges or experience with Nginx/Apache, Postgres/mariadb..
    - Knowledges or experience in using Open Source Software(OSS)
    - Knowledges or experience related network management such as DMZ, Firewall, Load balance, DNS..etc
    - Knowledges or experience with ITIL
    - Knowledges or experience risk management and BCP
    - Analytical and problem-solving skills
    - Have real work experienced in application maintenance support is plus
    - Knowledges in Software development lifecycle is plus

  • English Level

    Intermediate Level

  • Other Language

    English

Additional Information