Operations Manager (Korean Speaking)ID:25237
50,000,000 VND ~ 65,000,000 VNDTan Binh17 ngày trướcTổng quan
Mức lương
50,000,000 VND ~ 65,000,000 VND
Ngành
Software, Call Center
Mô tả công việc
【Job Summary】
- This role is pivotal in planning, developing, implementing and managing the business activities of the projects, improving work efficiency and performance management, managing talent and developing talented human resources and successors meet current and future business needs.
【Job description】(details)
- Manage the daily operations of the projects of Unit
- Coordinate to co-establish, maintain and lead business relationships with customers, demonstrating the company's spirit and values through each job to customers' row.
- Manage and maintain team performance and motivate human resources in projects.
- Evaluate achievements and recognize members' contributions.
- Manage and maintain the financial efficiency of many projects by monitoring and forecasting profits and costs.
- Collaborate with direct report and supervisors to supervise the implementation of training and quality plan, to allocate and optimize suitable resources and budget to ensure project quality and reach Clients' requirements.
- Play a leadership role in identifying business opportunities and selling our value to address client needs.
- Demonstrate high level of knowledge of the client's industry, industry trends, client's business objectives and market opportunity techniques in developing high quality opportunity plans in support of client and our growth objectives.
- Ensure and maintain smooth communication between the project and the units.
- Keep track of the quantity of assets and facilities assigned to the project and to request for repair if required.
- Prevent and prevent fraud risks and thoroughly handle fraud cases.
- Managing reports and reporting system to evaluate performance.
- Monthly & other BAU reports.
【Company/Job Attraction】
- Opportunity to learn and improve your skill with international standards.
- Professional, dynamic working environment
- Full benefits package
- The opportunity to work in a large corporation, nice background for future career path
Trình độ
Yêu cầu
<MUST>
- Graduated from University or above with any major
- Minimum of 2 years experience as an Operations Manager
- Fluency in Korean (equivalent to TOPIK 5) is mandatory.
- In-depth knowledge of contact center operations, including workforce management, quality assurance, and performance metrics.
<PREFER>
- Proficiency in English communication is an advantage.
- Experience in E-Commerce is preferred.
<SKILL>
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent analytical and problem-solving abilities, with a track record of driving process improvements and achieving operational efficiency
- Exceptional communication skills, both verbal and written, with the ability to interact effectively with customers, team members, and stakeholdersTiếng Anh
Upper-Intermediate Level
Ngôn ngữ khác
Korean
Thông tin bổ sung
Phúc lợi
- Periodical bonus: twice/year
- Position promotion, salary increase: once/year
- 13th-month salary
- Insurances followed Vietnamese Labor Law
- Bonuses, gifts for Holidays
- Activities: Birthday party, Employee engagement activities
** Triple salary in Vietnam holidayGiờ làm việc
8:00 ~ 17:00
Ngày nghỉ
Sat, Sun, National holiday
Hạng mục công việc
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