Client Service Associate (Japanese Speaking)ID:24946

18,000,000 VND ~ 20,000,000 VNDDist 122 days ago

Overview

  • Salary

    18,000,000 VND ~ 20,000,000 VND

  • Industry

    Consulting

  • Job Description

    【Job Summary】
    - Responsible for connecting clients with industry experts. Your role involves understanding clients' needs and identifying the right experts to meet them. Juggling multiple projects will help you develop essential skills in sales, time management, negotiation, and professional communication

    【Main responsibilities】
    - Reviewing client project briefs to understand their knowledge gaps and conducting high-level industry and company research to identify relevant experts.
    - Utilizing phone, LinkedIn, and email outreach to engage with industry experts.
    - Screening experts to assess their suitability and relevance, focusing on quality.
    - Scheduling interviews between clients and experts and ensuring client satisfaction throughout the process.

    【Company/Job Attraction】
    - The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time, and project management.
    - Learning and Development programs including but not limited to our onboarding boot camp, Mini-MBA program, and step-up programs.
    - Be part of a creative, entrepreneurial, and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement.

Qualifications

  • Requirement

    <Must>
    - Bachelor's degree or equivalent qualification.
    - Working experience in client service or related roles (fresher acceptable)
    - Fluency in English; N2 and above proficiency in Japanese is essential.

    <Personality & Skills>
    - Strong communication and interpersonal skills.
    - Ability to perform high-level research and critical thinking.
    - A client-oriented mindset and passion for delivering quality service.
    - Strong organizational skills with the ability to manage multiple projects simultaneously.

  • English Level

    Proficient Level

  • Other Language

    None

Additional Information