Client Service Manager (Japanese Speaking)ID:25082
-Dist 123 days agoOverview
Salary
-
Industry
Consulting
Job Description
【Job Summary】
- Responsible for being a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps, identify experts with the most relevant experience and knowledge that can address them, and lead a team of associates and senior associates.
【Main responsibilities】
- Foster the development of Associate's core research skills by imparting commercial acumen, sales techniques, and effective time management strategies while reinforcing custom recruitment methodologies
- Provide opportunities for project management skill enhancement to Associates involved in custom recruitment research
- Offer mentoring opportunities to Associates capable of custom recruitment research and project management, aiming to cultivate multi-disciplinary skills and prepare them for advancement
- Analyze client project briefs to identify knowledge gaps and conduct comprehensive industry and company research to pinpoint the most relevant experts
- Regularly engage with experts to screen and validate their expertise and suitability for specific projects
- Demonstrate critical thinking and agility in conducting high-level research on industries and companies, ensuring the selection of experts with the most relevant experience and knowledge to address clients' inquiries
- Uphold clients' best interests throughout the collaboration, ensuring the confidentiality and security of their data and information
【Company/Job Attraction】
- The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time, and project management.
- Learning and Development programs including but not limited to our onboarding boot camp, Mini-MBA program, and step-up programs.
- Be part of a creative, entrepreneurial, and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement.
Qualifications
Requirement
<Must>
- From 3 years of sales experience in the information service industry, as a senior
- Skilled in sales, time management & prioritization, negotiation, and professional communication skills.
- A client service mentality, which means you are committed to going beyond your client's needs to deliver true value
- Fluent English is a must
- Fluent Japanese is highly essential
<Prefer>
- Experience in manager/leader role is a big plusEnglish Level
Advanced Level
Other Language
None
Additional Information
Benefit
- Social/ Health Insurance according to Law.
- Private medical insurance and competitive savings plan
- Sponsored health and wellbeing and team bonding activities
- Bonus/ Salary review per year
- 13-month salary
- Having Incentive for sales position
- Other allowance/ benefit as company policiesWorking Hour
8:30 ~ 17:30
Holiday
Sat, Sun, Holidays
Job Function
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