【Đã hết hạn】 Customer Success Leader ( IT/Dist1)ID:24871
Vị trí đăng tuyển đã hết hạn
20,000,000 VND ~ 50,000,000 VNDDist 1Hơn 3 tháng trước hoặc lâu hơnTổng quan
Mức lương
20,000,000 VND ~ 50,000,000 VND
Ngành
Software
Mô tả công việc
【Job Summary】
Responsible for Customer success leader
【Main responsibilities】
‐Identify and address customers' core needs, and create and execute success plans (onboarding plans, schedules, etc.).
- Support smooth service implementation and operations (conduct meetings with contract companies, provide ANDPAD usage training, etc.).
- Understand decision-makers, decision-making processes, and develop scenarios for renewal until the next update, while working autonomously towards agreement on updates.
- Collaborate with Account Managers and other teams for onboarding activities with large-scale customers.
- Discover new onboarding methods and product use cases, share insights with the Customer Success team and sales, and provide feedback to development and product teams.
【Company/Job Attraction】
- Full benefits package
- Good career advancement opportunities
- Opportunity to acquire technical knowledge and experience in the latest technologies
Trình độ
Yêu cầu
<Best> It's good that you have experience with either.
‐ Have at least 3 years experience in sales of cloud business applications
- Have at least 3 years experience Pre-sales or Sales Account Manager or Project Manager in IT industry.
( It means you need to do catching the client what they want, and make proposal )
<Must>
‐English: Upper-Intermediate Level
‐At least 5 years Solution sales experience in intangible products.(Such as merketing, consluting, cloud service, SaaS and so on)
‐A hospitality minded individual (you has motivation of more attentive to the customer's needs)
- Interested in construction tech
<Prefer>
- Experience of working in Japanese company
- Japanese N2 levelTiếng Anh
Upper-Intermediate Level
Ngôn ngữ khác
None
Thông tin bổ sung
Phúc lợi
- Annual performance review: twice/ year
- Performance Bonus for all staff
- Patents and Inventions bonus
- Bao Viet Premium Healthcare Insurance Package even during the probation period
- Annual Health Check-up for all staff
- 12 days annual leaves, + New Year holiday according to the Japanese calendar
- Company trip, Year-End Party
- Insurance in full gross salary
- Gift for Tet/ Autumn Festival
- Hot bonus when introduce members ( Referral )
- Free coffee and TeaGiờ làm việc
8:00 ~ 17:00
Ngày nghỉ
Sat, Sun, Holidays
Hạng mục công việc