【招聘结束】 Customer Success Leader ( IT/Dist1)ID:24871
该职位的招聘已结束
20,000,000 VND ~ 50,000,000 VNDDist 13个月以上前概述
薪资
20,000,000 VND ~ 50,000,000 VND
产业类别
Software
工作内容
【Job Summary】
Responsible for Customer success leader
【Main responsibilities】
‐Identify and address customers' core needs, and create and execute success plans (onboarding plans, schedules, etc.).
- Support smooth service implementation and operations (conduct meetings with contract companies, provide ANDPAD usage training, etc.).
- Understand decision-makers, decision-making processes, and develop scenarios for renewal until the next update, while working autonomously towards agreement on updates.
- Collaborate with Account Managers and other teams for onboarding activities with large-scale customers.
- Discover new onboarding methods and product use cases, share insights with the Customer Success team and sales, and provide feedback to development and product teams.
【Company/Job Attraction】
- Full benefits package
- Good career advancement opportunities
- Opportunity to acquire technical knowledge and experience in the latest technologies
资格
应征条件
<Best> It's good that you have experience with either.
‐ Have at least 3 years experience in sales of cloud business applications
- Have at least 3 years experience Pre-sales or Sales Account Manager or Project Manager in IT industry.
( It means you need to do catching the client what they want, and make proposal )
<Must>
‐English: Upper-Intermediate Level
‐At least 5 years Solution sales experience in intangible products.(Such as merketing, consluting, cloud service, SaaS and so on)
‐A hospitality minded individual (you has motivation of more attentive to the customer's needs)
- Interested in construction tech
<Prefer>
- Experience of working in Japanese company
- Japanese N2 level英文
Upper-Intermediate Level
其他语言
None
附加信息
福利制度
- Annual performance review: twice/ year
- Performance Bonus for all staff
- Patents and Inventions bonus
- Bao Viet Premium Healthcare Insurance Package even during the probation period
- Annual Health Check-up for all staff
- 12 days annual leaves, + New Year holiday according to the Japanese calendar
- Company trip, Year-End Party
- Insurance in full gross salary
- Gift for Tet/ Autumn Festival
- Hot bonus when introduce members ( Referral )
- Free coffee and Tea工作时间
8:00 ~ 17:00
假日
Sat, Sun, Holidays
职业类别